Delivery

We aim to dispatch orders received by 12pm on a weekday, either the same day or the following day. Orders received at the weekend will be dispatched on Mondays.

Postage

FREE DELIVERY on all UK orders!

Royal Mail First Class recorded delivery for 3-5 working days.

UK £5.95 Express for 2 day delivery

Europe: £10

Rest of the World £15

For normal delivery we use Royal Mail First Class recorded delivery. All deliveries will need a signature, so we recommend you use a daytime address. If you are out when the package arrives the courier will leave a note advising where you can collect your goods.

We only charge your card when your items are ready to be dispatched. We make all online payments through Paypal or Online Streamline Secure Sockets Layer (SSL) technology for your online security.

If you prefer, you may place your order over the phone and our in-store support staff will process your order and collect your credit/debit card details over the phone.

Who can I speak to for Advice?

Please speak to a member of our team on 01628 472223 9am - 5:30pm Monday to Saturday. We will be happy to advise on sizes or any other queries you may have. Alternatively please email us at david@turners75.com.

Availability

Availability of your order will be confirmed by email either the same day or the following day.

Returns

We hope you will be happy with your purchase. However, we understand that you may want to return items that are not suitable. If you return goods to us in their original condition with original packaging and labels attached, within 14 days of the date on the receipt, we will exchange or issue a full refund, whichever you prefer.

Please fill in the returns form and return your original receipt included with the order, and send to :

Returns

Turners75

75 High Street

Marlow

Bucks SL7 1AB

Please note that the returns parcel is your responsibility until it reaches us, so we strongly recommend that you send it registered post. Please note that returns postage costs cannot be refunded.

Sale Items

Sale items may be refunded if returned within 7 days of receipt of the order. Goods must be unused with original tags and packaging and original receipt.

Local Customers

can if you prefer order and make payment for goods over the phone. Local customers returning goods bought online to the shop will be given a receipt for the goods and will then receive your refund through either Paypal or Streamline our online credit card secure payment vehicle. We are unable to issue online refunds through the till.

Privacy

At Turners we take your privacy very seriously and guarantee we will not pass your information on to any third parties.